Company Name: Ginger Bay Salon & Spa
Location: Kirkwood, MO
Nature of Business: Full-service salon and day spa
Founded: 1991
Revenue: $4.3 million
Number of Employees: 62
Average Tenure: 6 years
Serving customers in and around Kirkwood, MO, since 1991, Ginger Bay Salon & Spa is dedicated to providing exceptional salon and spa experiences for men and women. During a period in which its customers increased their time between visits, traded down to lower-cost services or completely cut certain services (such as massages and facials), Ginger Bay's leadership chose to invest in the customer experience and add value to their services to realize continued revenue growth – without laying off any employees. Ginger Bay has a somewhat unique work environment for its industry, characterized by open communication, respect and an emphasis on promotion from within.
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