Two Inexpensive Strategies to Improve Corporate Training
A study finds that self-coaching and anonymous feedback from subordinates can strengthen the lessons of classroom management training.
Strong Correlation Between Low Engagement and Employee Turnover
Research by Segal/Sibson finds that worker productivity increases and employee turnover decreases when employees are engaged at work.
Generation Gap Leads to Changes in Customer Service
Research from Wartburg College finds that a demographic shift in the U.S. and changing societal values will cause a veritable customer service train wreck by 2010.
Empowering Leaders Not Always Best for New Business Ventures
A study finds that in certain business environments the directive leadership style can be more effective than the empowering leadership style.
Hurricane Preparedness Good for Employee Morale
Research by Florida State University examines how the implementation of hurricane preparedness plans affects employee well-being and willingness to participate at work.
Wisdom at Work: The Importance of the Older and Experienced Nurse in the Workplace
A report by the Robert Wood Johnson Foundation notes that retaining older nurses is one important strategy for stemming the national nursing shortage.
Key trends in human capital – A global perspective 2006
A report by Saratoga provides an analysis of key HR trends facing global businesses. The analysis encompasses data from over 15,000 organizations across a range of industries.
Teams today – taking the strain
A report published in the journal of Ashridge, a UK-based business leadership school, has identified several key factors as crucial to the success of teams working in complex environments.
Even Good Employees Act Up if Supervisors Mistreat Them
According to a Journal of Applied Psychology study, even model employees can become negative and unproductive if their bosses are rude or mean-spirited.
Beyond
the individual victim: Linking sexual harassment, team processes and team
performance
According to an Academy of Management Journal study, unwanted sexual attention
in the workplace can negatively affect team performance and ultimately the
bottom line.
TNS/Conference
Board Report on Employee Engagement and Commitment
According to a report from the Conference Board and TNS, businesses will
soon be tested by a more polarized, diverse and increasingly disengaged
workforce.
Employee
Engagement Higher at Double-Digit Growth Companies
According to this Hewitt study, companies who have achieved double-digit
growth have higher levels of employee engagement than those with single
digit growth.
Measuring More Than Efficiency
According to this Conference Board survey of 104 human resources professionals,
84 percent predict that their firms will increasingly track and use human
capital measures over the next three years.
Spherion Employment Report
According to this survey from Spherion, 76 percent of employees feel secure
in their jobs and 38 percent report that they are likely to seek new employment
in 2005.
Generational Differences
According to this Society for Human Resource Management survey, the most
common intergenerational office conflicts are over work hours and organizational
hierarchy.
Engage Employees and Boost Performance
According to this report by the Hay Group, many employees lack the motivation
to maximize their performance, because they don’t find their work
engaging.
A New Competitive Advantage: Seven Lessons
from Outstanding Employers
This Hay Group report details commonalities among companies on FORTUNE magazine’s
"Best Companies to Work For" list.
Improving Your Organization's Speed
and Agility
This Hewitt study reports that CEOs are striving to improve organizational
speed and agility as a result of intense market pressures generated by customer
demands, competition and the fast pace of business today.
Measures that Matter
According to this Ernst & Young report, institutional investors consider
a number of non-financial factors when making decisions, including the ability
to attract talented people.
The Employee-Customer-Profit Chain
at Sears
This Harvard Business Review article details how Sears accomplished a major
performance turnaround and implemented the metrics to measure it.