"Managing Workplace Change"
Robert Taylor
Economic & Social Research Council, November 2002.
Available Online
Taylor’s “Managing Workplace Change” examines people
management trends in the United Kingdom. The report is the fifth installment
in the Economic & Social Research Council’s “Future of Work
Programme,” which looks at British businesses’ failure to match
the productivity levels of the United States and investigates the possible
link between these shortcomings and the quality of management, particularly
in the area of employee relations. Taylor analyzes findings from the “Change
in Employer Practices” survey, which was conducted by a team of researchers
based at the London School of Economics, Royal Holloway College, and the
Policy Studies Institute at the University of Westminster. Based on a sample
of more than 2,000 human resources managers, the findings cover, among other
topics: the rising importance of employment issues; the durability of permanent,
full-time jobs; the growth of managerial positions; and the role of new
information technologies in the workplace.
