"High Performance Workforce Study 2004"
No author cited
Accenture, December 2004.
Available Online
According to this Accenture survey of executives, most business leaders
believe that their workforces lack the key organizational capabilities needed
to address critical marketplace challenges. Among the key findings:
- Just 20 percent of executives felt that three-quarters or more of their
staff understood their organizations’ strategic goals.
- Only slightly more (22 percent) believed that three-quarters or more
of their employees understand how their jobs impact the achievement of
these goals.
- Sixty-five percent said that developing effective leadership capabilities
was a key to their success, but only 8 percent felt that their organization
had succeeded in this area.
- Forty-nine percent cited adapting to change as important, but only 8
percent felt they were effective on this matter.
- Forty-four percent said that the ability to sense shifts in the business
environment before competitors was crucial, but only 9 percent felt that
they were succeeding in this area.
- Forty-three percent cited an ability to engage and align multiple stakeholders
as a key to success, but again far fewer (14 percent) felt their organizations
had done a good job in this respect.
Accenture sampled 244 executives in six countries for the study.
