Employers Need to Focus on 'Top Seven' Drivers of Employee Engagement and Retention to Improve Organizational Success
No author cited
WarrenShepell and Canadian HR Reporter, May 2006
Available
online (Introduction and Executive Summary)
New research reveals seven clear, top indicators of employee engagement, redefining how Canadian employers should be addressing employee satisfaction and retention. Specifically, employers need to address a failing grade in these top seven indicators if they want to improve their current standing in employee engagement and overall organizational success.
The top seven workplace factors highlighted in the report are whether employees:
- Trust senior management
- Are asked for their ideas and opinions on important matters
- Clearly understand the organization's vision and strategic direction
- Trust their supervisors
- Receive recognition and praise for good work
- Have a clear say in decisions that affect their work
- Perceive their supervisors as caring and considerate of their well-being
According to the survey, when asked which of the top seven workplace characteristics were present in Canadian workplaces to a "large or very large extent," business leaders responded as follows:
- 33 percent of employees clearly understand their organization's vision or strategic direction;
- 34 percent of employees have a clear say in decisions that affect their work;
- 37 percent of employees trust senior management;
- 42 percent of employees trust their supervisors;
- 45 percent of employees perceive their supervisors as caring and considerate of their wellbeing;
- Less than 50 per cent are asked for their ideas and opinions on important matters; and
- Less than 50 per cent receive recognition and praise for good work.
The research is based on a study and survey of more than 300 organizational leaders from across Canada conducted by WarrenShepell, a leading provider of Employee Assistance Programs (EAPs), and Canadian HR Reporter, Canada's national journal of Human Resource management.
