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FSB/Winning Workplaces Best Bosses 2005

Honored Leader: Patricia W. Karter, President

Company Name: Dancing Deer Baking Co.

Location: Boston, Mass.

Nature of Business: Baked goods.

Founded: 1994

Revenue: $4.8 million

Growth Rate (2004): 17 percent

Number of Employees: 52

Average Tenure: 3 years

Dancing Deer Baking Co. is an 11-year-old private company guided by the philosophy, "When people love what they're doing, it shows in the food." President Patricia Karter values hard work, the Golden Rule, and good communication. She does not ask anything of a team member that she would not do herself and continually stresses employee development. All 52 employees are encouraged to discover and develop key strengths and capacities and all jobs and developmental plans are designed to help them succeed. Management is open-book; employees are stockholders and therefore, stakeholders. The entire staff participates in operational reviews of the company throughout the year in order to prepare for the holidays, the busiest time of year. This has paid off, allowing the company to grow revenues an average of 25 percent in recent years. Dancing Deer also gives back to the community and encourages customers to do so through stores and its Web site.

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